Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Business Information: Industry, services offered, target market
• Communication Data: Emails, form submissions, call recordings (with consent)
• Website Usage: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our lead generation services
• Communicate with you about appointments and leads
• Process payments and send invoices
• Comply with legal obligations
• Send marketing communications (with your consent)

3. Data Protection

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure server storage
• Limited access to personal data
• Regular security audits

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

6. Cookies

Our website uses cookies to improve user experience. You can control cookies through your browser settings. Essential cookies are required for the site to function properly.

7. Lead Data Handling

As a lead generation service, we handle prospect data responsibly:

• We only contact prospects using legally obtained contact information
• We honor all Do Not Call requests and unsubscribe immediately
• We comply with TCPA, GDPR, and other applicable regulations
• We maintain records of consent where required

8. Data Retention

We retain personal data only as long as necessary for business purposes or as required by law. Typical retention periods:

• Client information: 7 years after service termination
• Prospect data: 3 years after last contact
• Financial records: 7 years for tax purposes

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or website notice.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: info@zipzapzoemiami.com
Phone: (561) 600-5965
Address: 841 NW 197 Terrace, Miami, FL 33169
Response Time: We aim to respond within 30 days